“If you can’t relate your vision to your team, you won’t all be working towards the same goal.” Being able to communicate effectively in the workplace is vital to the success of any business. Forbes magazine produced an article “Top 10 Qualities of a Great Leader.” The list included qualities that you would expect from [...]
November 1, 2012
Analyzing the Problem of Decentralized Competency Management with Mountain States Health Alliance
Mountain States Health Alliance (MSHA) healthcare delivery is facility-centric with more than 90 percent of all care delivery taking place within MSHA’s 13 hospitals. This decentralized management and governance make the identification, review, deployment, and optimization of standardized competencies difficult. Apart from MSHA leaders, these challenges especially apply to the nursing staff, which comprises a [...]
October 25, 2012
The Value of Competency Management
(This post is a continuation from Key Learnings of Implementing Competency Management.) Standardizing and then automating competencies enable Mountain States Health Alliance (MSHA) to create a real-time inventory of the collective skills and competencies of its workforce. By integrating leaders’ and clinicians’ job roles, tasks, and competencies, MSHA leaders readily identified skill gaps. Once identified, [...]
