TEDS, Inc. Blog

5 Simple Steps for Better Communication

April Parks, M.S. Conflict Management — Mon, 20 May 2013 21:11:10 +0000

“If you can’t relate your vision to your team, you won’t all be working towards the same goal.” Being able to communicate effectively in the workplace is vital to the success of any business. Forbes magazine produced an article “Top 10 Qualities of a Great Leader.” The list included qualities that you would expect from [...]

Analyzing the Problem of Decentralized Competency Management with Mountain States Health Alliance

Kim Lamoureux — Thu, 01 Nov 2012 15:44:37 +0000

Mountain States Health Alliance (MSHA) healthcare delivery is facility-centric with more than 90 percent of all care delivery taking place within MSHA’s 13 hospitals. This decentralized management and governance make the identification, review, deployment, and optimization of standardized competencies difficult. Apart from MSHA leaders, these challenges especially apply to the nursing staff, which comprises a [...]

The Value of Competency Management

Kim Lamoureux — Thu, 25 Oct 2012 16:05:16 +0000

(This post is a continuation from Key Learnings of Implementing Competency Management.) Standardizing and then automating competencies enable Mountain States Health Alliance (MSHA) to create a real-time inventory of the collective skills and competencies of its workforce. By integrating leaders’ and clinicians’ job roles, tasks, and competencies, MSHA leaders readily identified skill gaps. Once identified, [...]

Key Learnings of Implementing Competency Management

Kim Lamoureux — Fri, 19 Oct 2012 20:34:09 +0000

In standardizing competency models and moving to an online platform Mountain States Health Alliance (MSHA) shares eight lessons learned: Define Terminology. One of the first steps in implementing a new process is settling on process-related definitions. The implementation of MSHA’s competency evaluation and tracking system was hampered by not defining terms such as “competency,” “proficiency,” [...]

How Health Care Reform is Eliminating Zombies in the Healthcare Industry

Dr. Robert A. Chamberlain, Jr. — Fri, 12 Oct 2012 18:28:14 +0000

“A crowd flowed over London Bridge, so many; I had not thought death had undone so many” (T. S. Eliot, The Waste Land). Zombies are numerous. The real threat zombies present are through sheer numbers that overwhelm and devour resources. Prior to health care reform, zombies represented quantity in hospitals’ efforts to keep their beds [...]

Deceit, Desire, and the Corporation

Dr. Robert A. Chamberlain, Jr. — Fri, 03 Aug 2012 18:36:36 +0000

Liar, liar, pants on fire, Lie some more, and don’t get hired. Lie for years, but then get fired, But don’t lie, and your career gets mired. The announcement, on July 16, 2012, that former Google engineer Marissa Mayer would take the helm as Yahoo!’s CEO—the organization’s, what, seventh in five years (counting interim CEOs)—reminds [...]

Ensure Current and Future Corporate Needs by Matching Competencies to Job Descriptions

Dr. Robert A. Chamberlain, Jr. — Fri, 04 May 2012 20:01:39 +0000

The job hunt has become almost a distinct discipline, one in which I soon expect colleges to offer majors and degrees. In fact, aligning potential candidates with possible positions has become an entire industry unto itself, with headhunters and recruiters actively engaged in matching personnel and positions. The printed (electronic and physically published) literature on [...]

Talent Management Silos Result in Dysfunctional Management Practices

Dr. Robert A. Chamberlain, Jr. — Mon, 12 Mar 2012 19:38:44 +0000

In the current parlance, silos are actually a relatively recent concept, at least as a derogatory term, for lack of communication throughout an organization or for restrictions in the flow of information from one business unit to another. After all, in the 1990s, people would occasionally discuss silos in terms of vertical integration. In such [...]

Eliminate Skills Gaps with Talent Management

Dr. Robert A. Chamberlain, Jr. — Wed, 29 Feb 2012 20:29:01 +0000

A recent (17 February 2012) CNN.com opinion post by Jeffrey Bergstrand—”Nostalgia for factory jobs that will never come back“—accurately alludes to some of the issues facing those organizations attempting to attract and retain talented employees even though Bergstrand’s main thesis has less to do with talent management than with a broader range of cultural concerns. [...]

Defining Talent Management Best Practices

Dr. Robert A. Chamberlain, Jr. — Fri, 24 Feb 2012 15:03:12 +0000

A best practice is pretty much anything that, within a particular organization, yields a desired result both efficiently and effectively. This definition is not really standard business-speak, but bear with me a minute and I’ll explain. Generally speaking, best practices are defined as any sort of procedure or technique that achieves results superior to [...]