In standardizing competency models and moving to an online platform Mountain States Health Alliance (MSHA) shares eight lessons learned: Define Terminology. One of the first steps in implementing a new process is settling on process-related definitions. The implementation of MSHA’s competency evaluation and tracking system was hampered by not defining terms such as “competency,” “proficiency,” [...]
October 19, 2012
October 12, 2012
How Health Care Reform is Eliminating Zombies in the Healthcare Industry
“A crowd flowed over London Bridge, so many; I had not thought death had undone so many” (T. S. Eliot, The Waste Land). Zombies are numerous. The real threat zombies present are through sheer numbers that overwhelm and devour resources. Prior to health care reform, zombies represented quantity in hospitals’ efforts to keep their beds [...]
August 3, 2012
Deceit, Desire, and the Corporation
Liar, liar, pants on fire, Lie some more, and don’t get hired. Lie for years, but then get fired, But don’t lie, and your career gets mired. The announcement, on July 16, 2012, that former Google engineer Marissa Mayer would take the helm as Yahoo!’s CEO—the organization’s, what, seventh in five years (counting interim CEOs)—reminds [...]
